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Your privacy is important to us, so Immomas, a company based in Spain, has created the following privacy policy ("Policy") to let you know what information we collect when you visit our site ( "Site"), why we collect it and how we use it.

The terms "You", "Your", "Your" and "User" refer to the entity/person/organization using our Site.

Whenever "we", "us" and "our" are mentioned in this policy, it refers to Immomas and its subsidiaries and affiliates.

This privacy policy is governed by our Terms of Service.

For questions about this policy or requests regarding the processing of personal data, please contact us at


We collect the information you provide to us and this information is necessary for the proper performance of the contractual agreement between you and us and to enable us to comply with our legal obligations.

  • Account Login Information. When you create the account, we ask you to provide the login information, such as email, name, surname, phone, passwords.

  • Communication, chats, messages. When you communicate with us by email or otherwise, we collect information about your communication and any information you provide or disclose. In order to answer your request, we may have access to information provided via email, chats, purchase history, etc.

  • Login Information. We collect login information when you sign in to our account with authentication information.

  • Other personal information provided by you. We may collect other data you provide from surveys, feedback, financial information (purchase history), individual preferences regarding customer interest and other similar data.


When you use our site or contact us directly, we may collect information, including your personal information, about how you interact with our site, the services you use and how you use them.

This information is necessary for the proper performance of the contract between you and us, to enable us to comply with legal obligations and because of our legitimate interest in providing and improving the functionalities of the site.

  • Log data and device information. We automatically collect log data and device information when you visit and use the site, even if you have not created an account or logged in. That information includes, but is not limited to: internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, date/time stamp.

  • Tracking Technologies and Cookies. We use Cookies, CI codes (click tracking), Device ID, Phone model, ITC (item tracking codes), ISC (source tracking). We also automatically collect information about the operating system of the device, .

  • Geolocation data. We collect information about your approximate location as determined by data such as your IP address to provide you with an improved user experience. Such data can only be collected when you visit the Site with your device.

  • Use information. We use a tool called "Google Analytics" to collect information about your interactions with the Site (which pages you visit, such as the pages or content you view, your searches for Listings, bookings you've made, and other actions on the Site As a result, Google, Inc. places a persistent cookie in your web browser to identify you as a unique user the next time you visit this site). For more information visit Google .

  • Publicly Available Personal Information.


We process your data according to the general data processing principles.

We may use the information we collect through our site for a number of reasons, including:

  • identify user

  • to create an account

  • to create statistics and analyze the market

  • to stay connected

  • tailor marketing

  • to contact the user

  • improve services

  • to ensure data security and prevent fraud

  • to comply with applicable law

  • to request feedback

  • provide support

We will normally only collect personal information from you if we have your consent to do so, if we need the personal information to perform a contract with you or if the processing is in our legitimate business interests.


We may use the contact details you provide for direct marketing. These direct marketing offers may, depending on your preferences, be personalized taking into account any other information you have provided to us (e.g. location, social media profile information, etc.) or that we have collected or generated from other sources, such as described below.

If you wish to withdraw consent to direct marketing and refuse to receive information from us, you can exercise this option at any time by following the unsubscribe instructions in the email received by sending an email to info@immomas .be, clicking on a link intended for this purpose at the bottom of our e-mail with the newsletters.


Cookies are small text files that are stored on your computer by your browser when you visit our Site. We use cookies to improve our site and make it more user-friendly. Cookies allow us to recognize users and prevent repeated requests for the same information.

Consult us Cookie Policy for more information about cookies we use.

On the website you can find more information about how to delete cookies and other useful information regarding the use of cookies.


This site and our Services are not intended for or directed to persons under the age of 18. We do not knowingly collect or solicit information from minors. We do not knowingly allow minors to use our Site or Services.

We will delete any information that we discover has been collected from a minor. If you believe we have information about a minor, please contact us using the contact details below.


We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related to a sexual orientation.

Please do not send, upload or provide us with any sensitive data and please contact us using the contact details below if you believe we have such information. We have the right to delete all information


which we believe contains sensitive data.


To order and use our services, we may ask you to provide certain financial information to facilitate payment processing. We may collect your name, credit or debit card type, expiration date, billing address, certain digits of your card number and details of your purchase. The exact personal data collected varies depending on the payment method.


Our site may contain links to other websites. Please review their privacy policies to learn more about how they collect and use your personal information, as we have no control over their policies and personal data processing practices.


We retain your personal information to provide you services and as otherwise necessary to comply with our legal obligation, resolve disputes, and enforce our agreements.

We will not retain your personal information for longer than you maintain your account, unless we are otherwise required by law or regulation to retain your personal information for longer.

If you want to prevent us from using your personal information, you must request that we erase your personal information and close your account. Please note that even after account deletion, we may retain some of your information for tax, legal reporting and auditing obligations.


We have implemented security measures to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things, we regularly check our systems for possible vulnerabilities and attacks.

Regardless of the measures and efforts taken by us, the transmission of information via the internet, e-mail or SMS is not entirely secure. We cannot guarantee the absolute protection and security of your personal information or other User Content that you upload, post or otherwise share with us or anyone else.

We therefore encourage you not to provide us or anyone else with any sensitive information that you believe disclosure could cause you significant or irreparable harm.

If you have any questions about the security of our Site or Services, you can contact us at


You are entitled to a range of rights in relation to the protection of your personal data. Those rights are:

  • The right to access the information we hold about you. If you wish to access your personal information that we collect, you can do so at any time by contacting us using the contact details below.

  • The right to correct incorrect information about you. You can correct, update or have your personal information deleted by contacting us using the contact details below.

  • The right to object to the processing. Where we rely on your consent to process your personal information, you may withdraw your consent at any time by contacting us using the contact details below. This does not affect the lawfulness of the processing prior to the withdrawal of your consent.

  • The right to file a complaint. You can submit questions or complaints to the national data protection agency in your country of residence in the event that your rights may have been violated. However, we recommend that you try to reach a peaceful resolution of the possible dispute by contacting us first.

  • The right to erase all data about you. You can demand the erasure of data without undue delay for legitimate reasons, for example when data is no longer necessary for the purposes for which it was collected, or when the data has been processed unlawfully.


Our policy does not apply to services offered by other companies or individuals, including products or sites that may appear to you in search results, sites that may contain our services, or other sites that link to our site or services.


Our policies may change from time to time. We will post any policy changes on our site and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, e email notification of policy changes).


We assume that all users of this site have read this document carefully and agree with its contents. If anyone disagrees with this policy, they should refrain from using our site. We reserve the right to change and notify our policy at any time by using the means set out in section 14. Continued use of this site implies acceptance of the revised policy.


If you have any further questions about the data we collect, or how we use it, please feel free to contact us using the details set out above.

Users from the EU and EEA can easily contact our European representative: Martine Suetens

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